Industry Reality
The Utilities industry faces new realities and challenges, making it more important than ever to have the right technology. Your business needs all equipment fully maintained at all times. Accurate Workforce Management is essential to remain efficient. Mobile and Digital processes are streamlining workflow, keeping customers happy, and giving Quality Assurance.
Industry Challenges
Tracking Employee work is incredibly difficult. Additional work done in the field with paper receipts can be lost. Proper inspection and maintenance of equipment is time consuming.

How UI/UX and mobility is helping to achieve digital transformation goals
Your business needs tech that streamlines equipment inspection, maximizes visits per day, contains cutting edge technological capabilities, is easy to use,automates processes, operates on mobile, and saves you money. It also needs to be implemented as fast as possible, because your business doesn’t take breaks.
Crave InfoTech has developed a series of innovative solutions to digitize the data capture and analytics process in the form of the following apps.
Digital Transformation Solutions for Utilities
cDMOD – Agile and Rapid Innovation Dynamic Modeler
Without any coding, Users are able to reconfigure an existing app or create a new Fiori app.


cFSM – Field Service Manager
Crave’s Field Service Manager allows workers to perform jobs via mobile with time stamps of each step for the managers viewing. Relevant information is available in real-time.
cPreventive and cBreakdown (Preventive and Breakdown Maintenance)
Guided workflow for technician to view and execute the jobs pertaining to equipment breakdown. Facilitate the prevention of breakdowns through organized inspections.


cFacility – Facility Maintenance
Technician can view and execute the jobs pertaining to infrastructure health (e.g. a broken wall) within your facility.
cInspect – Assets Inspection
Automates the inspection process to prevent breakdowns and unnecessary maintenance on vehicles. Receive automatic reports of malfunctions in or out of the plant.


cWCM – Work Clearance Manager
Manager is able to capture WCD, WCA, tagging, and untagging details within Syclo.
cCCM – Change Control Management
Guides operations team through documentation of change request and approval.


cFlexibleScheduling and cPlanningWorkbench
Allows dispatcher to schedule jobs while viewing availability of skilled workers, tools, and time.

cWarehouse – Warehouse Management Mobile App
Workers and Management are able to pick, access, and monitor Warehouse inventory.
cProcure2Pay – Vendor Procure to Pay Process
Allows vendors to see status of purchase orders, advanced shipping notices, and invoices, organized within one app.

cTrack – Connected Asset and IoT Solution
Real-time tracking of vehicles and updates on various factors such as truck temperature when transporting sensitive material.


cDashboard – Management Dashboards
View the entire processes of your business with real-time updates, including production, asset movement, and workforce activity.
cBOTs – BOTs Enablement
Automate various aspects of your business, including Chat BOTs to help answer customer questions.


cEmployeePerformance – Employee Performance
Employees can set and track their own goals, and Managers can view and approve goals of reporting employees, all via mobile.
cEforms – Digitalize your Forms
Digitization of forms, logbooks, and end-of-the day processes [readings, observations, alerts, messages] for operations team.


cApproval
Workers and Management can quickly submit, accept, and reject approvals.
Crave is also getting your business ready for the future through our work with SAP Leonardo, IoT, Natural Language Processes [NLP], Machine Learning, Block Chain, Voice activated processes, temperature monitored shipping, and Virtual Assistants [Bots]. Crave apps and add-ons have full compliance, the quickest implementation time, the most competitive cost, and technological capabilities available nowhere else. We are ahead of our competition, and we can get you there too.