Industry Reality

The Utilities industry faces new realities and challenges, making it more important than ever to have the right technology. Your business needs all equipment fully maintained at all times. Accurate Workforce Management is essential to remain efficient. Mobile and Digital processes are streamlining workflow, keeping customers happy, and giving Quality Assurance.

Industry Challenges

Tracking Employee work is incredibly difficult. Additional work done in the field with paper receipts can be lost. Proper inspection and maintenance of equipment is time consuming.


How UI/UX and mobility is helping to achieve digital transformation goals

Your business needs tech that streamlines equipment inspection, maximizes visits per day, contains cutting edge technological capabilities, is easy to use,automates processes, operates on mobile, and saves you money. It also needs to be implemented as fast as possible, because your business doesn’t take breaks.

Crave InfoTech has developed a series of innovative solutions to digitize the data capture and analytics process in the form of the following apps.

Digital Transformation Solutions for Utilities

cDMOD – Agile and Rapid Innovation Dynamic Modeler

Without any coding, Users are able to reconfigure an existing app or create a new Fiori app.


cFSM – Field Service Manager

Crave’s Field Service Manager allows workers to perform jobs via mobile with time stamps of each step for the managers viewing. Relevant information is available in real-time.

cPreventive and cBreakdown (Preventive and Breakdown Maintenance)

Guided workflow for technician to view and execute the jobs pertaining to equipment breakdown. Facilitate the prevention of breakdowns through organized inspections.


cFacility – Facility Maintenance

Technician can view and execute the jobs pertaining to infrastructure health (e.g. a broken wall) within your facility.

cInspect – Assets Inspection

Automates the inspection process to prevent breakdowns and unnecessary maintenance on vehicles. Receive automatic reports of malfunctions in or out of the plant.


cWCM – Work Clearance Manager

Manager is able to capture WCD, WCA, tagging, and untagging details within Syclo.

cCCM – Change Control Management

Guides operations team through documentation of change request and approval.


cFlexibleScheduling and cPlanningWorkbench

Allows dispatcher to schedule jobs while viewing availability of skilled workers, tools, and time.

Warehouse Management | Warehouse Management System

cWarehouse – Warehouse Management Mobile App

Workers and Management are able to pick, access, and monitor Warehouse inventory.

cProcure2Pay – Vendor Procure to Pay Process

Allows vendors to see status of purchase orders, advanced shipping notices, and invoices, organized within one app.


cTrack – Connected Asset and IoT Solution

Real-time tracking of vehicles and updates on various factors such as truck temperature when transporting sensitive material.


cDashboard – Management Dashboards

View the entire processes of your business with real-time updates, including production, asset movement, and workforce activity.

cBOTs – BOTs Enablement

Automate various aspects of your business, including Chat BOTs to help answer customer questions.


cEmployeePerformance – Employee Performance

Employees can set and track their own goals, and Managers can view and approve goals of reporting employees, all via mobile.

cEforms – Digitalize your Forms

Digitization of forms, logbooks, and end-of-the day processes [readings, observations, alerts, messages] for operations team.



Workers and Management can quickly submit, accept, and reject approvals.

Crave is also getting your business ready for the future through our work with SAP Leonardo, IoT, Natural Language Processes [NLP], Machine Learning, Block Chain, Voice activated processes, temperature monitored shipping, and Virtual Assistants [Bots]. Crave apps and add-ons have full compliance, the quickest implementation time, the most competitive cost, and technological capabilities available nowhere else. We are ahead of our competition, and we can get you there too.

Reduce total cost of ownership (TCO) up to 80% with our Fiori/UI5 Agile and Rapid Innovation Dynamic Modeler, 50+ SAP CP based pre-packaged SAP certified mobile applications, and Syclo extensions that align with standard SAP offerings.