Flexible Dispatch

Better and accurate way of managing the SAP activity using cDispatch!

Flexible dispatch is a one stop dispatch cockpit where the dispatcher can manage all the activities he needs to perform in SAP including:

Key features

• Managing Master data
• Managing work pool – notification and orders
• Dispatch work to the workforce
• Print work packet
• Create Task list from the work completed
• KPI reporting

Dispatch work to the workforce

• User can search the notification or orders based upon
  • Notification Type, Notification Number, Start Date, End Date etc
  • Planner Group, Planning Plant, Priority, Functional Location etc
  • Collection related parameters including the amount owed, payments due, installment plans in place etc
• The output of the search is an ALV grid which can be sorted using all the columns available
• Create new order
• Single or multiple row selections to perform functions like the mass update, assign, un-assign, release
• Link existing orders to the notifications
• Mass change: This function allow mass update of following fields on notification or order
  • User Status
  • Main work center
  • Required Start date
  • Required End date
  • Required Start time
  • Required End time
  • Priority
  • Person responsible
• Recommendation: System will recommend up to 5 field workers with % match based on skills, availability, shift, proximity to the job location and help dispatcher to make the right decision