Crave Direct Store Delivery

cDSD

Crave InfoTech’s Direct Store Delivery system or cDSD offers an optimum solution to monitor deliveries in real time on the handheld device. Not only does it confirm the specifications, date, time and address of delivery but also records the name of the person receiving the goods along with his/her electronic signature thereby simplifying the whole process manifold.

Challenges

  • Manual processes include route planning, time-intensive routing, inefficient vehicle loading.
  • At least 3 hours per day spent on manual route planning.
  • Customers are left waiting without knowledge of delivery arrival time.
  • No vehicle inspections, resulting in unnecessary maintenance delays over time.
  • Lengthy process for Proof of Delivery to get back to a company and processed.

Pharmaceutical

Manufacturing

Distribution, Transportation, and
Logistics

Our Innovations And Solutions

  • Crave DSD offers an optimum solution for Delivery Tracking, Return, New Sale, Truck Inventory, Job Location on Map, Route Optimization, Realtime Integration with ERP, Vehicle Inspection, and Mobile Printing.
  • Barcode RFID scanning for managing of inventory in truck.
  • Image Capture and Signature Capture.
  • Guided vehicle inspection before driver’s day starts.
  • Integrated with IoT and sensor devices for compliance with cold chain delivery processes.
  • Guided procedure for loading and stacking material, combined with mobile inventory reconciliation and material shortage report.
  • Over-delivery, under-delivery, and customer refusal options for driver.
  • Capture the delivery confirmation, delivery image capture, signature capture, and customer feedback.
  • Built-in route optimization engine to help cut depot time.
  • Updates system and sends receipt to customer automatically.
  • Application is fully integrated with ECC, SAP B1, Payment Gateway

KEY FEATURES

crave product data sheet
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SAP-DSD-Direct-Store-Delivery-Crave-Infotech

Our Value Drivers

  • 30% time saved on order-to-cash process
  • 20% less time spent preparing deliveries.
  • Increased customer satisfaction due to real-time updates for change in appointment.
  • Reduce paper consumption by at least 80%.
  • 20% more deliveries made per day.
  • A disruptive app, pre-packaged to expedite the implementation time, ROI realization, and reduction in TCO up to 80%.
  • Completely scalable technology that grows with the business.
  • Fully configurable, user-friendly UI from the back-end
  • Multi-lingual capabilities
  • Fully responsive with iOS, Android, Tablet, etc. out of the box

SUCCESS STORY
A leading pharmaceutical company is aggressively working on the digital transformation initiative using Crave InfoTech’s mobility solutions to increase the process efficiency, improve user experience and also meet the Regulatory Compliance

Solution Environment

To know more about cDSD, get in touch with our experts today!

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