Life Science industry regulations require detailed process for every change in protocol. Each variation requires documentation and tracked until the final resolution. This process is often paper based and takes anywhere from 20+ days.

Common Challenges Faced by Facility & Equipment Maintenance Professionals

Complicated list of steps and approvals to achieve compliance

Typically this is a paper based or semi-automated process which requires extensive manual intervention and the follow up depends upon the knowledge of the specific user involved

Excessive paperwork between reports, documentation, and approvals

Over 150 change control categories and lack of approver structure for each category of change

Over 19000 changes managed by 4500 employees per year

Our Innovations And Solutions

Fiori based UI, fully integrates with SAP Cloud Platform, SAP PM, QM, and HCM. Change request resolution can be achieved in 3-12 days. Change request is created directly on mobile application. Novel application functionalities include Change Request, Task Assignment, and Questionnaires.

Questionnaire guides the user through every step of the process by providing them with a preconfigured list of objects, questions, and documents for each type of change. User can define action plan and assign tasks to other team members. Manager dashboard for approver to track end-to-end status of all change requests, quickly approve steps, view reports, and check current status. Time stamps document each step of the process. Assists achievement of complete compliance with applicable regulations.

Top Features of cMaintenance by Crave

The facility maintenance process has technicians observe, create manual certificate, seek approval, and fix breakdowns. The time-consuming process is lengthened if the fixing of the breakdown requires specifically skilled worker

Solution Environment

Industry Expertise

Let’s turn our deep knowledge of your industry into shared success

Our Value Drivers