Account Manager

Designation – Account Manager/Sales/ Manufacturing
Experience – 5+ Years
Job Location – Pune

Required Knowledge, Skills, and Abilities:

  • Developing a solid and trusting relationship between major key clients and company, Resolving key client issues and complaints
  • Developing a complete understanding of key account needs. Anticipating key account changes and improvements
  • Managing communications between key clients and internal teams. Managing account team assigned to each client
  • Strategic planning to improve client results
  • Negotiating contracts with the client and establishing a timeline of performance
  • Establishing and overseeing internal budgets with the company and external budgets with the client
  • Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs to be met
  • Collaborating with the sales team to maximize profit by up-selling or cross-selling
  • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
  • Meeting all client needs and deliverables according to proposed timelines
  • Analysing client data to provide customer relationship management
  • Expanding relationships and bringing in new clients. Key Account Manager Requirements and Qualifications
  • Able to multitask, prioritize, and manage time efficiently. Goal-oriented, organized team player
  • Encouraging to team and staff; able to mentor and lead. Self-motivated and self-directed. Excellent interpersonal relationship skills
  • In-depth understanding of company key clients and their position in the industry. Eager to expand the company with new sales, clients, and territories
  • Able to analyse data and sales statistics and translate results into better solutions
  • Bachelor’s degree in marketing, business administration, sales, or relevant field; Master’s degree preferred
  • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  • Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills
  • Strong negotiation skills, with ability follow-through on client contracts. Ability to multitask and manage more than one client account
  • Proven results of delivering client solutions and meeting sales goals

Crave is Headquartered in New Jersey, USA is an SAP partner since 2007. Our team is focused on creating a full spectrum of software solutions that aligns with our client’s business models and objectives. Our dynamic and specialized services are the results of dedicated work put in by highly skilled professionals with an insatiable appetite to design and develop only the best software systems.