FACILITY-MAINTENANCE

Life Science industry regulations require a detailed process for every change in protocol. Each variation requires documentation and tracked until the final resolution. This process is often paper-based and takes 20+ days.

Challenges

  • Complicated list of steps and approvals to achieve compliance.
  • Typically this is a paper-based or semi-automated process which requires extensive manual intervention and the follow up depends upon the knowledge of the specific user involved.
  • Excessive paperwork between reports, documentation, and approvals.
  • Over 150 change control categories and lack of approver structure for each category of change
  • Over 19000 changes managed by 4500 employees per year

Users

  • Employees of Organization
  • Management
  • Engineers

Solution & Innovation

  • Fiori based UI, fully integrates with SAP Cloud Platform, SAP PM, QM, and HCM
  • Change request resolution can be achieved in 3-12 days.
  • Change request is created directly on mobile application.
  • Novel application functionalities include Change Request, Task Assignment, and Questionnaires.
  • Questionnaire guides the user through every step of the process by providing them with a preconfigured list of objects, questions, and documents for each type of change.
  • User can define action plan and assign tasks to other team members.
  • Manager dashboard for approver to track end-to-end status of all change requests, quickly approve steps, view reports, and check current status.
  • Time stamps document each step of the process.
  • Assists achievement of complete compliance with applicable regulations.

Value Drivers

  • Revolutionize your process with completion in 3-12 days, as much as 90% shorter than the usual time frame.
  • Eliminate 90% of paper used in recording data.
  • A disruptive app, pre-packaged to expedite the implementation time, ROI realization, and reduction in TCO up to 80%.
  • Completely scalable technology that grows with the business.
  • In app barcode scanner and signature capture capabilities.
  • Fully configurable, user-friendly UI from the back-end.
  • Multi-lingual capabilities.
  • Fully responsive with iOS, Android, Tablet, etc. without the need for any additional time-consuming add-ons.

Industry

  • Pharmaceutical
  • Manufacturing
  • Chemical
  • Oil and Gas

Solution Environment

  • SAP Cloud Platform (SAP CP)
  • SAP ECC 6.0 and above or SAP Mobile Platform 3.0
  • SAP Gateway 2.0