This integration package enables you to integrate business processes between SAP Hybris Cloud for Sales, SAP Hybris Cloud for Service, and SAP Hybris Cloud for Social Engagement with SAP CRM. This includes integration of key master data such as accounts, contacts, products, account hierarchy, territory assignments, employees. Also included is transaction data such as Opportunities, Service Tickets, and Activities of different types. This integration package also contains Value Mapping Migration helper tool to migrate the existing value mapping for SAP Hybris Cloud customer integration to a more uniform naming convention. This tool is applicable for migration of value mapping content from release 1502 and earlier releases to 1505 and later releases.