Crave Integrated Healthcare Management Solution

cIHMS

Integrated Healthcare Management Solution (cIHMS)

To be more competitive and achieve higher business growth, health care centers such as hospitals, nursing homes, Senior Citizen Assisted living facilities are looking for one integrated solution which caters to Patient Care as well as Office Management.

Crave InfoTech’s Integrated Healthcare Management Solution (cIHMS) is a completely integrated end-to-end solution which offers seamless integration with SAP Business one ERP and HANA Platform.

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Value Drivers

  • Configurable solution to make it compliant with local healthcare regulations in short time
  • No additional efforts and time for medical record management
  • Fully configurable UI from the back-end
  • Available in all major international languages
  • Fully responsive and device agnostic application

Medical Billing

Errorless bill generation for single & multiple payers using cMedbilling!

IHMS features errorless bill generation for single or multiple payers (patients, employers, insurance providers or third parties), partial or full payments, calculates doctor compensation (based on percentage of commission, the value of services, package value, level of service and patient referral), calculates service rate to patients based on agreed rates with payers. Also facilitates the manual entry for special pricing.

Clinical

Clinical data capture made simple using cClinical!

Crave InfoTech understands the importance of monitoring, documenting and measuring the clinical processes in a hospital. Following eight clinical modules specific to clinical specialization allows doctors to capture clinical information specific to their patient needs.

Specialties:

  • Paediatrics
  • Gynaecology
  • General Physician
  • Psychiatric
  • Neurology
  • Cardiac
  • Spinal Cord
  • Orthopaedic
  • Physiotherapy
60%

Improvement in annual average savings

by leveraging technology for sourcing and procurement processes

38%

Lower rate of emergency department readmission within 30 days

for top quartile hospitals versus average hospitals

50%

Reduction in time to discharge patients

for top quartile hospitals versus average hospitals

34%

Higher patient satisfaction

when patient profiles, transaction history, and patient preferences are made available during each patient interaction

86%

Higher number of patients attended to per doctor

for top quartile hospitals versus average hospitals

28%

Lower IT spend

where the organization has a consolidated, single solution per  platform landscape

Patient Care

Top-notch patient care

Integrated Healthcare Management Solution automates end-to-end hospital flow starting with Patient Registration, Doctor’s Appointment, Outpatient Department and Inpatient Department up to discharge and final billing.

Simple and elegant user interface, seamless end-to-end integration of hospital processes. Easy to create and maintain patient records, integrated, automated invoicing, several payment options and overall user friendliness makes the SAP Business One IHMS the unique solution to deliver top-notch patient care.

Patient Registration

Time reduction at the desk

Integrated Healthcare Management Solution flow starts with patient registration where patient’s personal details, biometrics, and other demographic details are captured to assign unique patient ID and issue a medical card with barcode feature. During every follow-up visits, patients can just use their card or biometrics to get their medical reports and information.

Doctor Appointment

Appointment just a click away

Doctor’s availability can be checked and appointment slot can be booked on a click of a button using calendar view. Availability of a specific doctor or group of doctors can be checked in a single window. Patients also have provision to take appointment from a patient portal.

Outpatient Department

Systematic patient flow

Integrated Healthcare Management Solution automates entire OPD flow starting with patient registration and goes through Doctor’s Appointment, Token Creation, Appointment display by token with expected wait time, E-Prescription, Pharmacy, and Billing.

Electronic Prescription

Avoid prescription redundancy across multiple departments

Featured with electronic prescription workflow to help eliminate tampering, manual paper handling and provide easy distribution across Pharmacy, Nursing Stations, Patient Record, Medication History, etc with defined access rights.

IPD/Ward Management

Track patient movement

Integrated Healthcare Management Solution provides state of the art facilities to automate complete inpatient process flow covering IPD Admission, Ward Allocation, Intensive Care Unit (ICU), Nursing Station, Operation Theatre Management, Diet Management, Blood Bank, Ward-Leave Warehouse, staff scheduling, Fleet Management and much more. Patient movements within hospital from OPD to IPD Ward, OT, ICU etc. can be tracked along with patient’s electronic medical records and respective billing information which automatically integrates into the final invoice.

Pharmacy Management

Seamless pharmacy processes

The inbuilt Pharmacy Management  Solution gives a full control of Stocks, Stock Levels, Purchase Management, Integrated as well as Direct Billing, Near Expiry/Expired products and Breakages, Material Returns, Product wise sale/consumption, Stock Movements, Warehouse Management etc.

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Radiology-and-Laboratory-SAP-Crave-Infotech

Radiology and Laboratory

Access Test results with ease

Integrated Healthcare Management Solution provides an ease of storing the radiology and pathology test data integrated to the patient record, making the complete patient information available at a click of a button. It further goes to provide an option to integrate the diagnostic equipment to pick up the test data directly. Applicable charges for the tests are added to patient’s invoice.

Drug Interactions

Minimize risks of drug Interaction

Integrated Healthcare Management Solution provides an ease of storing the radiology and pathology test data integrated to the patient record, making the complete patient information available at a click of a button. It further goes to provide an option to integrate the diagnostic equipment to pick up the test data directly. Applicable charges for the tests are added to patient’s invoice.

Drug-Interaction-SAP-Crave-Infotech

REQUEST FOR BROCHURE

Situation

To be more competitive and achieve higher business growth, Health care centres are looking for one integrated solution which caters to Patient Care as well as Office management.

Challenges

  • Multiple systems for each job function and integration is a major challenge.​
  • No solution available which has good patient care backed up by a strong ERP solution for office management​
  • Patients are demanding a better healthcare service and experience.​
  • Inadequate patient information with incomplete past diagnostic history hinders accurate patient diagnostics.​
  • Clinical orders and tasks are not being tracked effectively and impact patient satisfaction.​
  • Many employees spend excessive amounts of time on data entry and communicating information.

Solution Innovation

  • Complete integrated solution combining Patient care with SAP Cloud Platform and SAP Business One ERP.
  • Novel Patient Management modules such as Patient Portal, Registration, Outpatient, Inpatient, Nursing, Pharmacy, Stores, Billing, Insurance, Claims, Acceptance of the Payment, and Smart Card Integration. Office Management modules like Financials, Inventory, Logistics, and Asset Accounting
  • Tracking and Inventory control by batch/expiry.
  • One database, integrated with EMR application for doctors to record details on the go.
  • Easy integration with external applications or devices (e.g. PACKS)

Value Drivers

  • 300% increase in patient turnover seen from users.​
  • 50% reduction in redundant manual work by employees.​
  • A disruptive app, pre-packaged to expedite the implementation time, ROI realization, and reduction in TCO up to 80%.​
  • Completely scalable technology that grows with the business.​
  • Spend time and resources on adding value to your business, instead of employee hours spent in data entry, searching for/organizing records, and fixing errors
  • Electronic Medical Records available on mobile
  • Available in Pay as you Go model through HCP
  • Readily compliant with current standards
  • No additional effort or for medical record management
  • In app barcode scanner and signature capture capabilities
  • Fully configurable UI from the back-end
  • Multi-lingual capabilities
  • Fully  responsive with iOS, Android, Tablet, etc. out of the box

Solution Environment

Integrated Healthcare Management Solution (cIHMS)

To be more competitive and achieve higher business growth, health care centers such as hospitals, nursing homes, Senior Citizen Assisted living facilities are looking for one integrated solution which caters to Patient Care as well as Office Management.Crave InfoTech’s Integrated Healthcare Management Solution (cIHMS) is a completely integrated end-to-end solution which offers seamless integration with SAP Business one ERP and HANA Platform.

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