Facility Maintenance

Crave InfoTechFacility Maintenance

Facility Maintenance

Digital transformation of Maintenance Process through cMaintenance!

Crave InfoTech Maintenance convert paper-based maintenance activities for prevention, correction and breakdown into an information technology system which utilizes mobility features. Our solution collects all maintenance activities so that data and knowledge can improve efficiency.

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Key Features

  • Specially designed for maintenance workforce to capture work completion, time confirmation and measurement details. Update and create a new notification or work order from the field.
  • Real time information such as Notifications, Order Operation, Work History, Pending Jobs etc. are available to maintenance personnel to be more productive.
  • Provides flexibility to maintenance users to customize User Interface to best fit their needs through configurable design and helps reduce the vendor dependency.
  • Device agnostic solution and designed to work in online as well as offline mode.
  • Map, Routing, Inventory and Messaging.
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Digitally Assign and Monitor Job/Asset Locations

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Solution Environment

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Situation

  • Facility Upkeep is a time consuming process with high maintenance costs, excessive paperwork, inaccurate data entry, and inefficient use of work hours.

Challenges

  • Breakdown prevention process is often ignored due to the hassle, resulting in high costs for serious facility maintenance issues over time.
  • The facility maintenance process has technicians observe, create manual certificate, seek approval, and fix breakdowns. The time-consuming process is lengthened if the fixing of the breakdown requires specifically skilled worker.
  • Process requires high amount of manual intervention, resulting in a higher probability for human error, inaccurate data, and duplication of effort from employees. Also, directions for repairs are vague, meaning extra time is needed to find right materials and skill sets.
  • Technicians need a quicker method to know stock availability of the material and tools needed to fix the equipment.

Solution Innovations

  • Situations are time stamped and quickly addressed, catalogued, and fixed. Data is entered at the source, and everything can be done within the SAP Cloud Platform.
  • Complete audit log of work assigned, work history, planned/actual hours and resources spent on each job.
  • Visibility of tasks for jobs that need to be completed by different skillsets of people. Assign jobs based on employee skills, e.g. plumber, electrician, etc.
  • Novel capabilities include Paperless end-to-end process, fully functional offline mode, machine learning integration, and elimination of manual certification. Instant digital approval by manager for work completion.

Value Drivers

  • 30% increase Facility Inspector’s efficiency​
  • 100% reduction in paperwork​
  • A disruptive app, pre-packaged to expedite the implementation time, ROI realization, and reduction in TCO up to 80%.​
  • Completely scalable technology that grows with the business.​
  • Spend time and resources on adding value to your business, instead of employee hours spent in data entry and fixing errors.​
  • 80% increase in efficient follow up on jobs​
  • Fully configurable UI from the back-end.​
  • Multi-lingual capabilities.​
  • Fully responsive with iOS, Android, Tablet, etc. Out of the box.​

Solution Environment

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