Crave helps to build AI bot which connects to backend enterprise systems such as SAP, website, mobile apps and digital assistance via API’s to complete real tasks, faster than ever.
Answer questions instantly from structured and unstructured data.
Execute complex workflows with and without people involved.
Enter data without requiring people to use long, complex forms.
Pull information or report on demand or when scheduled.
Proactively send notification based on specific filters or criteria.
Bots can use data in context, leverage short and long term memory, analtze user sentiment, and transfer conversations to a human
Enable bots to have voice-driven conversations in IP Phones, wearables, and gadgets like Amazon Echo.
Best-in-Class NLP Approach
Combine Machine Learning and Fundamental Meaning for superior intent and entity recognition with little upfront training data.
Cloud or On-Prem Development
Run the Platform in the cloud on AWS or deploy it on-prem to meet security requirements.
65% of mobile users are experiencing app fatigue
Employees on average juggle 30 apps, receive 200 emails daily, and attend 62 meetings monthly, thereby leaving most overwhelmed forcing them to decide between critical systems requirements or revenue-generating initiative.
- Non user
- Non user
Bots can be everywhere, any time.
Your teams can create better customer service even when they’re not able to reach customer face-to-face or over the phone. They can rely on the bot to conversationally engage customers throughout every stage of the service or sale, and can even perform live agent hand-off when sentiment scores reach specified thresholds or a customer makes a request.
Bots simplify communications and system update, and trigger inter-departmental workflows, even when team members are in the field. Bots go everywhere they go, elevating the communication and collaboration channels they already use: SMS, mobile, web, messaging platform, and more.